Privacy Policy

Last Updated: April 27, 2025

Thank you for using SocialBulgarian. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Account Information: When you create an account, we collect your name, email address, username, password, and optional profile picture.
  • Payment Information: If you subscribe to premium features, your payment is processed by Stripe. We do not store your credit card details on our servers.
  • Usage Data: Information about your activity on the platform, such as lesson completion, flashcard progress, time spent learning, and quiz results.
  • Device and Technical Data: We collect data such as browser type, device type, operating system, IP address, and pages visited to optimize performance.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience, remember your settings, and analyze site usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services, including personalized language lessons and user support.
  • To process payments, manage subscriptions, and send billing-related communications.
  • To analyze user behavior and improve our content, website functionality, and interface.
  • To send important updates, service announcements, and promotional emails (if you have opted in).
  • To monitor, detect, and prevent fraudulent or unauthorized activities.

3. Data Storage and Security

  • Profile images and uploaded content are stored securely in Google Cloud Storage (GCS).
  • Payment transactions are securely handled by Stripe. We never store full payment card details.
  • We implement technical and organizational safeguards (encryption, access controls) to protect your data, but no system is entirely immune to risks.
  • Your data may be stored and processed in countries outside your jurisdiction, including the United States.

4. Sharing of Information

We value your trust. We do not sell or rent your personal data. We may share data only under the following circumstances:

  • With trusted service providers who assist us in operating our platform (e.g., hosting, analytics, customer support, payment processing).
  • To comply with legal obligations or enforce our Terms of Service.
  • In the event of a merger, acquisition, or sale of assets, where user data may be transferred as part of the business.

5. Your Rights and Choices

Depending on your location (e.g., EU, California), you may have the following rights:

  • The right to access, correct, or delete your personal data.
  • The right to withdraw consent or restrict processing in certain circumstances.
  • The right to receive a copy of your data in a portable format (data portability).
  • The right to object to certain uses of your information, such as marketing emails (unsubscribe links are provided).

You can exercise your rights by contacting us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable laws.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including legal, accounting, or reporting obligations. You may delete your account at any time through your settings or by contacting us.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from children under this age. If you believe we have collected personal information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites or services that we do not control. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before interacting with them.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business practices. We will notify you by updating the “Last Updated” date at the top of this page. We encourage you to review this page regularly.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at [email protected].